Community. Learn More. If you have a BG meter that is compatible with the t:connect Application you can upload your BG readings into your account using the t:connect Uploader Software. Insulin flows through thin, flexible tubing (variety of lengths available). 1. dQ&A USA Diabetes Connections Surveys, 2013-2018. We are taking the current COVID-19 pandemic very seriously and have taken steps to protect the health, safety and well-being of our customers, employees, and communities >>. The t:slim X2 pump, transmitter, and sensor must be removed before MRI, CT, or diathermy treatment. Mac: Hardware. Control-IQ technology is intended for the management of Type 1 diabetes mellitus in persons six years of age and greater. Tandem may discontinue select software and features over time at its discretion. When used with CGM, you can choose one of two predictive technologies, which help deliver insulin, making it simpler to manage diabetes. USB 1.1 port (or later) Display capable of at least 1024 by 768 resolution. © 2020 Tandem Diabetes Care, Inc. All rights reserved. Basal-IQ technology is intended for use with a compatible integrated continuous glucose monitor (iCGM, sold separately) and ACE pump to automatically suspend delivery of insulin based on iCGM readings and predicted glucose values. 1 GB RAM. What is the process for updating a pump using the Tandem Device Updater once I have my Update ID code? ‡ Additional feature updates are not currently available for the t:slim X2 insulin pump with Control-IQ technology. The t:connect ® Diabetes Management Application for Healthcare Professionals is a simple tool to view all your patients currently using Tandem pumps. Step 3: Return to your desktop by closing or minimizing this window. Tandem handles issues with the connection between your Dexcom transmitter and t:slim X2 pump, questions about calibration, the “---” display, and sensor failures after the 2-hour warmup period. Recent recommendations regarding this business are as follows: "I recommend following up on supply … Dexcom and Tandem have agreed which system issues are best handled by each company, including which company is responsible for reporting those events to the appropriate regulatory authority. Visit www.tandemdiabetes.com/safetyinfo for additional important safety information. At Tandem Diabetes Care, our whole reason for being is to make the lives of people with diabetes better and better, through relentless innovation. Product Support. Charges may apply. Tandem Diabetes Care is a MedTech company focused on manufacturing insulin pumps for diabetes patients. Disconnect the infusion set from your body before flying in an aircraft without cabin pressurization or in planes used for aerobatics or combat simulation (pressurized or not). t:slim X2 insulin pump: The t:slim X2 insulin pump with interoperable technology is an alternate controller enabled (ACE) pump that is intended for the subcutaneous delivery of insulin, at set and variable rates, for the management of diabetes mellitus in people requiring insulin. Systems like the t:slim X2 insulin pump with Basal-IQ technology are not substitutes for active diabetes management, as there are common scenarios in which automated systems cannot prevent hypoglycemia. Please consult your physician or qualified health care provider regarding your condition and appropriate medical treatment. Basal-IQ technology: x86 compatible 1.6 GHz processor or faster. The Basal-IQ feature relies on continuous CGM readings and will not be able to predict glucose levels and suspend insulin delivery if your CGM is not working properly or is unable to communicate with your pump. Control-IQ technology is available only to customers who reside in the United States. ‡ Additional feature updates are not currently available for the t:slim X2 insulin pump with Control-IQ technology. Best Places to Work (San Diego) 2020. The t:connect Diabetes Management Application is intended for use by. 6, 2021-- Tandem Diabetes Care, Inc. (NASDAQ: TNDM), a leading insulin delivery and diabetes technology company, plans to release its first quarter 2021 results after the financial markets close on Wednesday, May 5, 2021 . Control-IQ technology does not prevent all high and low blood glucose events. For all other CGM issues, including sensor failures during the 2-hour warmup, “no restarts” alert, or physical problems with your sensor or transmitter, such as bleeding, bruising, skin reaction, adhesive issues, applicator issues, or broken wires, you should contact Dexcom using one of the options at dexcom.com/contact. For practitioners, nurses and medical staff. Like a healthy pancreas, insulin pumps deliver one type of insulin. The pump is indicated for use in individuals six years of age and greater. † Tandem Diabetes Care has a compensation agreement with Kerri Sparling, Ben Tzeel, and Matt Vande Vegte. RX ONLY. Add a Blood Glucose Meter. Tandem takes an innovative, user-centric approach to the design, development and commercialization of products for people with diabetes who use insulin. I run on the best diabetes technology to stay on top of my racing game. I don't see the Bluetooth option on my pump. By using this website you consent to our use of these cookies. And since I love to rock climb, it was really important for me to be able to adjust basal rates, so I don’t go low. Control-IQ™ advanced hybrid closed-loop technology on the t:slim X2 insulin pump. Tandem Diabetes Care, Inc. is a medical device company dedicated to improving the lives of people with diabetes through relentless innovation and revolutionary customer experience. Even with advanced systems such as the t:slim X2 insulin pump with Control-IQ technology, you are still responsible for actively managing your diabetes. At Tandem Diabetes Care, our whole reason for being is to make the lives of people with diabetes better and better, through relentless innovation. Always pay attention to your symptoms, actively monitor your glucose levels, and treat according to your healthcare provider’s recommendations. The Company takes an innovative, user-centric approach to the design, development and commercialization of products for people with diabetes who use insulin. The t:slim X2 insulin pump, Basal-IQ technology, and Control-IQ technology are intended for single patient use. Run the software from your desktop. Get a more complete view of your therapy and upload your BG meter data to t:connect. Product Support New Customer Support Diabetes Resources Need help with your Dexcom CGM? Insulin delivery is personalized using a simple pump touchscreen. Since we started using the t:slim X2 pump, we rarely have to troubleshoot, which we were often doing before. Importantly, the system cannot adjust your insulin dosing if the pump is not receiving CGM readings. The t:slim X2 insulin pump can be used without continuous glucose monitoring (CGM). features since early 2013.1. As a reminder, avoid exposure of your Tandem Pump to temperatures below 40°F (5°C) or above 99°F (37°C), as insulin can freeze at low temperatures or degrade at high temperatures. #ResourceNotFound: MegaMenuResources, ToggleNavigation#. The Investor Relations website contains information about Tandem Diabetes Care's business for stockholders, potential investors, and financial analysts. I can't get my t:slim X2 pump to stay connected to my Dexcom transmitter. The t:slim X2 pump allows us so much more flexibility in our daughter’s treatment. Careers. Although the site may work fine with this browser, t:connect has not been explicitly tested to ensure that it works with it. The following PDF guides are provided as reference tools for caregivers who are already familiar with the use of an insulin pump and with insulin therapy in general. How do I load a cartridge on my t:slim, t:slim G4, t:slim X2, or t:flex insulin pump? show. It should also not be used in patients who require less than 10 units of insulin per day or who weigh less than 55 pounds. A prescription and additional training may be required to access certain future software updates. Call customer technical support at 1-877-801-6901. My data does not appear to be uploading to my t:connect account even though I've successfully paired the app with my pump. To report a sensor failure after the 2-hour warmup period, visit tandemdiabetes.com/G6Form. Update the software on your in-warranty t:slim X2™ pump to Control-IQ™ technology. t:connect mobile app. † Tandem Diabetes Care has a compensation agreement with Kerri Sparling, Ben Tzeel, and Matt Vande Vegte. pumps, have consistently received some of Tandem Diabetes Care, Inc. engages in the design, development, and commercialization of products for people with insulin-dependent diabetes. SAN DIEGO -- (BUSINESS WIRE)--Apr. Do not use Control-IQ technology if using hydroxyurea.